COVID-19 INFORMATION FOR ELLSWORTH AREA RESIDENTS/BUSINESSES

The City of Ellsworth is following Federal, State and Centers for Disease Control Guidelines during the current COVID-19 (Coronavirus) Pandemic. At this time, all City of Ellsworth buildings/facilities/departments have been closed to the public, however staff will be available from 8AM to 4PM to assist citizens and businesses over the phone, and via fax and Email. Options have been provided for the continuation of regular business transactions and functions such as vehicle registration, property tax/utilities collection, license distribution, building permits, etc. Many of these functions are available on-line. Please call 667-2563 with questions on how to complete any business transactions that you normally conduct with the City. You may also contact the City via normal Email and Website channels as well.

Police Department, Fire Department, Emergency Services, Public Works and Water/Wastewater Departments are staffed and available to respond to all emergencies. The Transfer Station will be open Tuesday, Friday and Saturday only until further notice. Please check the City’s Website and Facebook page for updates. Thank you for your patience and cooperation.

To the residents of the City of Ellsworth,

The City of Ellsworth has been monitoring the COVID-19 Virus (Coronavirus) and its potential impacts on our community. After serious consideration and in consultation with our Management Team and City Council, we will be making some temporary adjustments in the way City services are provided. These protocols will be evaluated on an ongoing basis and modifications will be made as information and circumstances warrant. These procedures will provide necessary protections and allow for the continuation of services in a manner that best protects all concerned while hopefully minimizing the inconvenience and disruption for our customers. 

Our goal is to ensure the safety of our employees and our residents in the most responsible ways possible. We are using an abundance of caution in order to do our best to slow the spread of this virus. We strongly encourage residents to practice social distancing to avoid potential contact, but we also encourage everyone to call and check on neighbors, friends, and family to avoid social isolation and make sure that needs are being met. Thank you for your cooperation. Working together we will get through the Coronavirus Pandemic.

Regards,

David Cole
City Manager

The following measures will be implemented as of Monday, March 16th through April 3rd. If circumstances warrant, that time period may be extended and modified at any time as conditions warrant. Effective immediately, City Hall offices will be closed to public traffic, with entrance into the building for authorized personnel only.  All City Hall doors will be locked including the main entrance, Fire Department entrance, and the Church Street entrance. However, staff will be working inside to ensure services continue through online services and over the telephone where possible. A list of phone numbers for each department is provided below and staff will be answering phones 8-4 Monday – Friday. There will be a drop box located in the atrium of the Church Street entrance for payments and completed forms.  Many online services are available to assist with licensing, permitting, vital record requests, online payments and more. Please visit www.ellsworthmaine.gov/online-services/ for a complete listing of those online services.

Public Safety – Access to the Police Department and Fire Department will be closed to all non-employee personnel except in emergency situations. If you have a non-emergency request for the Fire Department (such as a burn permit), call 667-8666 or if you have a non-emergency request for the Police Department, call 667-2168 and they will assist you. If you have a police, fire, or EMS emergency, call 911 for assistance.

Transfer Station/Recycling Center – The City’s Transfer Station and Recycling Center will remain open for normal hours.  However, personnel will practice social distancing of at least six feet, wear gloves, and will not assist customers with unloading trash or recycling material.

Public Works – Public Works personnel will continue to work. However, there will be no public access to the City Garage. Residents with road concerns or questions should call 669-6616 and questions will be answered.

Water Treatment Plant and Sewer Treatment Plant – The Water Treatment Plan and Sewer Treatment plant will be open and operating but no non-employees will be allowed access to the plants.  Service orders for water or wastewater will be on hold unless an emergency situation arises.

Outside Agency/Organization Meetings at City Hall – In order to prevent the potential spread of the virus, all outside agency or organizations that meet at City Hall will be closed until April 10th and will be reevaluated at that time.

Code Enforcement – Those wishing to get building permits or who have questions regarding projects should call 667-4910 and staff process as much as possible via phone, email, and regular mail.

Assessing Office – Please call 667-8674 if you need assessment forms or assistance.  Everything will be processed over the phone, email, and regular mail.

General Assistance – Persons seeking general assistance should call City Hall at 669-6630 and applications will be processed over the phone, email, and regular mail.

The following list of phone numbers are by department:

Main Number

667-2563

Finance/Tax Office

669-6620

Clerk’s Office

669-6604

City Manager’s Office

669-6616

Information Technology

669-6600

Public Works

669-6619

Development Services/Planning

669-6615

Code Enforcement

667-4910

Facilities/Maintenance

669-6617

Assessing Office

667-8674

Water Department

667-8632

Wastewater Department

667-7315

Police Department (Non-emergency)

667-2168

Fire Department (Non-emergency)

667-8666