To help HR better track and respond to employee questions and requests, the HR team is asking that all non-emergency HR matters be submitted through a ticket in Paychex. Using the ticket system is more efficient than email and helps them better serve us. It keeps everything organized in one place and allows them to monitor and prioritize requests appropriately.
Going forward, if they receive non-emergency HR requests via email, they will kindly respond and ask that a Paychex ticket be submitted instead.
If you need assistance with how to submit a ticket, click the link below:
5 How to Submit an HR Ticket_ PDF
And if you still have questions, feel free to reach out to Kerri or Lorina.
